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Privacy Policy

Last updated: 17 July 2026

1. Who we are

Zuri Braids ("we", "us", "our") is a hair braiding salon located at 14 St Margaret's Street, Canterbury CT1 2TG, United Kingdom. We are the data controller for the personal information described in this policy. You can contact us at hello@zuribraids.co.uk or 01227 000 000.

2. What information we collect

  • Booking details: your name, phone number, email, preferred style and appointment time.
  • Communications: messages you send us by phone, WhatsApp, email, or Instagram.
  • Website usage: if analytics is enabled, anonymised information about pages visited and device type (see our cookie notice).
  • Payment details: processed directly by our payment provider — we do not store card numbers.

3. How we use your information

We use your information to:

  • Confirm, manage and remind you about your appointment.
  • Reply to your enquiries.
  • Keep basic records for accounting and tax purposes.
  • Improve our website and services.

Our lawful bases under UK GDPR are: contract (to fulfil your booking), legitimate interests (to run the salon and improve services), and legal obligation (for tax records).

4. Who we share it with

We only share your information with trusted providers who help us run the business:

  • Our booking and website hosting provider.
  • Our payment processor (e.g. Stripe) if you pay a deposit online.
  • HMRC and our accountant where legally required.

We never sell your personal information.

5. How long we keep it

Booking records are kept for up to 2 years so we can serve returning clients. Financial records are kept for 6 years as required by HMRC. Marketing contact details are kept until you unsubscribe.

6. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to our use of your personal data, and to receive a copy in a portable format. To exercise any of these rights, email us at hello@zuribraids.co.uk.

If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses only strictly necessary cookies by default. If we enable analytics or marketing cookies, we will ask for your consent through a cookie banner. You can withdraw consent at any time by clearing the cookie in your browser.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent version.